frequently asked questions
Product Information
1. What are peptides?
Peptides are short chains of amino acids linked by peptide bonds. They serve as biological messengers that regulate various physiological functions such as metabolism, immune response, and cellular repair. Peptides are widely researched in fields like regenerative medicine, anti-aging, and metabolic studies.
2. How do peptides differ from proteins?
Peptides are shorter in length than proteins, typically consisting of 2-50 amino acids, while proteins are composed of longer chains, often exceeding 50 amino acids. Peptides usually act as signaling molecules, whereas proteins have structural or enzymatic roles in the body.
3. What types of peptides do you offer?
Pure Health Peptides offers a wide range of research peptides, categorized into areas such as:
- GLP-1 (e.g., GLP-1 (S), GLP-2 (T), GLP-3 (R)
- Anti-Aging (e.g., Epithalon, GHK-cu, NAD+)
- Growth Hormone (e.g., CJC-1295, Ipamorelin, Tesamorelin)
- Cognitive & Neuro(e.g., Selank, DSIP)
- Skin & Hair(e.g., GHK-Cu, BPC-157/TB-500 blends)
- Immune & Inflammatory (e.g., Thymosin Alpha-1, TB-500, LL-37)
- Libido & Reproduction (e.g., Kisspeptin-10, Oxytocin)
4. Are your peptides synthetic or naturally derived?
All peptides offered by Pure Health Peptides areĀ synthetically producedĀ using state-of-the-art peptide synthesis technology. This ensures high purity, batch consistency, and stability for research applications.
5. What is the purity level of your peptides?
Our peptides have aĀ purity level of ā„99%, verified through High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry (MS) analysis.
6. How do you verify the quality and purity of your peptides?
Every batch is tested for purity, molecular integrity, and contaminants, with results documented in a Certificate of Analysis (CoA).
7. Do you provide Certificates of Analysis (CoA) for your peptides?
Yes, each batch of peptides comes with aĀ Certificate of Analysis (CoA)Ā that verifies its purity, molecular composition, and batch-specific testing results. These CoAās are available in ourĀ COA LibraryĀ on the website.
8. How should I store lyophilized peptides?
Before reconstitution:Ā Store lyophilized peptides atĀ -20Ā°C (-4Ā°F)Ā for long-term stability.
After reconstitution:Ā Keep atĀ 2-8Ā°C (36-46Ā°F)Ā and use promptly to maintain integrity.
9. What solvents should I use for peptide reconstitution?
The appropriate solvent depends on the peptideās properties:
- Bacteriostatic Water (BW):Commonly used for most peptides.
- Acetic Acid (0.6% or 1%):Recommended for peptides with solubility issues.
- DMSO (Dimethyl Sulfoxide):Used for specific hydrophobic peptides.
Note:Ā We offerĀ bacteriostatic waterĀ in our shop for peptide reconstitution.
10. Do you offer pre-reconstituted peptides?
No, all peptides are provided inĀ lyophilized powder formĀ to ensure stability and a longer shelf life. Researchers are responsible for reconstitution.
11. How long do reconstituted peptides remain stable?
Stored atĀ 2-8Ā°C (36-46Ā°F),Ā most peptides remain stable forĀ 28 days. It is recommended that they are being used within this timeframe.
12. Do peptides degrade over time?
Yes, peptides naturally degrade due toĀ moisture, heat, and light exposure. Proper storage conditions help maintain their stability and research effectiveness.
13. Are your peptides sterile?
Our peptides are produced under controlled conditions and tested to meet research-grade purity standards. However, they are strictly for research use only and not intended for human or veterinary applications.
14. Do your peptides contain additives or preservatives?
No, our peptides areĀ free from unnecessary additives, fillers, or preservatives, ensuring high-purity compounds for research applications.
15. What is the difference between lyophilized and liquid peptides?
- Lyophilized peptides(freeze-dried powder) have aĀ longer shelf lifeĀ and remain stable until reconstituted.
- Liquid peptidesare pre-mixed butĀ degrade faster, making them less suitable for long-term storage.
- WeĀ onlyoffer lyophilized peptides to ensure maximum stability and shelf life.
16. Can I request a specific peptide that is not listed on your website?
Yes, we are constantly expanding our catalog. If you need a specific peptide, contact us to inquire about special orders or upcoming availability.
17. Do you offer custom peptide synthesis services?
At this time, we do not offerĀ custom peptide synthesis, but we may consider special requests for bulk orders or research collaborations.
18. Do you provide peptide blends, or must they be purchased separately?
We offerĀ pre-formulated peptide blendsĀ designed for specific research purposes, such as:
- BPC-157/TB-500 Blend
- CJC-1295/Ipamorelin Blend
- GHK-Cu/Epithalon Blend(coming soon)
- BPC-157/GHK-Cu/TB-500 (“GLOW”)(coming soon)
- CJC-1295/GHRP-6 Blend(coming soon)
Pricing & Discounts
19. How are your peptides priced?
AtĀ Pure Health Peptides, we offer the absolute best price per vialāno gimmicks, no hidden fees, and no need for coupon codes.Ā Our straightforward pricing structure ensuresĀ high-quality research peptides at unbeatable prices without the hassle of promotions or temporary discounts.
20. Do you offer bulk order discounts?
Yes! OurĀ no-hassle volume discountsĀ mean the more you buy, the less you pay. We automatically apply aĀ 1% discount per extra vial purchased, up to a maximum of 25% off. Unlike other companies, thereās no need forĀ coupon codes or promotionsāour best price is always available to every customer, every time.
21. Do you have a wholesale program?
We donāt require a separateĀ wholesale programĀ because ourĀ volume discounts automatically create wholesale pricing! Whether youāre purchasing a single vial or a large order, youāre already getting the best possible price, with discounts increasing as you buy more.
22. Can I get a discount if Iām a repeat customer?
Every customerāwhether new or returningāautomatically receives theĀ best price per vial from the start. Thereās no need to wait for special promotions or customer loyalty programs. We believe inĀ transparent, everyday low pricing with volume discounts that reward larger purchases.
23. Do you offer any promotions or special deals?
We donāt play theĀ promo code gameāwe simplyĀ offer the best price upfront. Unlike companies that inflate their prices only to offer random discounts, our pricing is designed to be fair and consistent. Plus, ourĀ volume discounts ensure you get the lowest possible price per vialāevery single time.
24. How do I apply a coupon code at checkout?
You donāt have to!Ā With Pure Health Peptides, there areĀ no coupon codes, no limited-time offers, and no gimmicks. OurĀ automatic volume discounts apply instantly, so you never have to search for deals.
25. Do you price match with other peptide suppliers?
We donāt need toāwe already offerĀ the best price per vial with no tricks or hidden costs.Ā OurĀ straightforward pricing and volume discount structureĀ mean that youāre always paying the lowest possible price without having to compare with competitors.
26. Do you have a rewards or loyalty program?
OurĀ volume discount structure is our loyalty program!Ā Instead of making customers jump through hoops, we ensure thatĀ every order gets the best possible price.Ā The more vials you buy, the more you saveāup to 25% off per order.
27. Are there extra costs for custom peptide synthesis?
Custom peptide synthesis requiresĀ specialized production and additional costsĀ based on sequence complexity, purity level, and batch size. If you need aĀ custom peptide, contact us for aĀ personalized quote.
28. Can I request a quote for large-volume orders?
Our automatic volume discounts already provide wholesale pricing,Ā so thereās no need to request a quote in most cases. However, if youāre making an exceptionally large purchase, feel free to reach out, and weāll see if additional pricing options are available.
Shipping & Processing
29. Where do you ship from?
All orders are processed and shipped from ourĀ U.S.-based facility in California (CA)Ā to ensure fast and reliable delivery.
30. Do you ship internationally?
No, we do not ship internationally. We only ship within the United States.
31. How much does shipping cost?
We offerĀ a simple, flat-rate shipping fee of $9.99Ā for all domestic orders.Ā Orders over $175 qualify for free shipping.
32. What shipping carriers do you use?
We exclusively useĀ USPS Priority MailĀ because it offers the best combination of:
āĀ Fast delivery (2-3 business days)
āĀ Secure and reliable service
āĀ Convenient mailbox and PO Box deliveriesĀ (no packages left unattended)
33. How long does it take to process an order?
Orders placed before 11:00 AM PSTĀ are typically processed and shippedĀ the same business day.
34. Can I track my order?
Yes! Once your order ships, you will receive aĀ tracking number via email, allowing you to monitor the status of your package.
35. Do you offer expedited shipping options?
Because we useĀ USPS Priority Mail, our standard shipping already providesĀ fast delivery within 2-3 business days. Additional expedited options are not necessary.
36. Do you ship to PO boxes?
Yes!Ā We ship to PO boxes, thanks to USPS Priority Mail.
37. What should I do if my package is lost or delayed?
If you selectedĀ optional shipping insurance ($2.99), your shipment is fully covered against loss and damages.
If your insured package is lost or damaged, we will issue aĀ replacement or refundĀ at no additional cost.
If no insurance was selected, Pure Health Peptides isĀ not responsible for carrier delays or lost shipments.
38. Do you offer discreet packaging?
Yes! All shipments are sent inĀ plain, discreet packagingĀ withĀ no mention of peptide-related contentsĀ to ensure privacy.
39. What happens if my package is damaged during shipping?
- If you purchased shipping insurance:Your package isĀ fully covered, and we will replace or refund your order.
- If no insurance was purchased:Pure Health Peptides is not liable for damages caused by the carrier.
- If you receive aĀ damaged package, please take photos and contact usĀ within 48 hoursof delivery.
40. Can I change my shipping address after placing an order?
If your order hasĀ not yet shipped, we may be able to update the shipping address. Please contact usĀ immediatelyĀ after placing your order. Once an order has shipped, we cannot change the delivery address.
41. Do you offer free shipping for large orders?
Yes!Ā Orders over $175 qualify for free USPS Priority Mail shipping.
42. What is the estimated delivery time for domestic orders?
We useĀ USPS Priority Mail, which delivers withinĀ 2-3 business daysĀ across the U.S.
43. What is the estimated delivery time for international orders?
WeĀ do not ship internationallyĀ at this time.
44. Do you provide order confirmation emails?
Yes! After placing your order, you will receive anĀ order confirmation emailĀ with details of your purchase. AĀ shipping confirmation email with tracking informationĀ will follow once your order has shipped.
45. Can I pick up my order in person?
No, we currentlyĀ do notĀ offer in-person pickups. All orders must be shipped.
Quality & Safety
46. Are your peptides tested for contaminants?
Yes! Every batch undergoes quality control testing, including microbial analysis to confirm the absence of contaminants. Full details are available in the Certificate of Analysis (CoA).
47. How do you ensure the purity of your peptides?
Every batch is tested for purity, molecular integrity, and contaminants, with results documented in a Certificate of Analysis (CoA).
48. Are your peptides third-party tested?
Yes. All third-party testing is conducted in the USA under strict regulatory standards. Testing confirms purity, molecular integrity, and identity, with results documented in the Certificate of Analysis (CoA).
49. How do I know if my peptide is authentic?
You can verify the authenticity of your peptide by checking:
āĀ The Certificate of Analysis (CoA)Ā ā Confirms purity and batch testing
āĀ The molecular structure & solubilityĀ ā Matches expected research characteristics
āĀ The batch number ID checkĀ ā Each vial comes with a batch number that canĀ be verified on the CoA.
We are committed toĀ full transparency, and each product batch is tested and documented to meet ourĀ high-quality standards.
50. How often do you update Certificates of Analysis (CoAās)?
We update ourĀ CoAās for every new batch produced. Each CoA reflects theĀ latest batch specific purity and identity testing resultsĀ for the most recent production run.
CoAās are available in ourĀ COA LibraryĀ for full transparency.
51. What should I do if I suspect my peptide has been compromised?
If you believe your peptide has beenĀ damaged, contaminated, or compromised, please:
āĀ Inspect the packagingĀ for any signs of tampering or leakage
āĀ Check the CoAĀ to confirm expected purity, batch number and appearance
āĀ Contact our support team immediatelyĀ for further assistance
We stand by theĀ quality of our peptidesĀ and will address any concerns swiftly.
Legal & Compliance
52. Are your peptides FDA-approved?
No. Our peptides are for research purposes only and have not been evaluated or approved by the FDA for human or veterinary use. Any non-research application may violate federal, state, or local regulations.
53. Can I use your peptides for human consumption?
No. Our peptides areĀ strictly for research purposes onlyĀ andĀ are not intended for human or veterinary consumption, injection, or treatment. Misuse of these products is strictly prohibited and may violate federal, state, or local laws.
54. Do I need a prescription to buy peptides from your site?
No prescription is required to purchase our peptides, as they are sold exclusivelyĀ for laboratory research purposes. However, it is the responsibility of the buyer to ensure compliance withĀ all applicable laws and regulationsĀ in their jurisdiction.
55. What does "For Research Use Only" mean?
“For Research Use Only” means that our peptides are intendedĀ exclusively for laboratory research and in vitro studies. TheyĀ are not intended for human or veterinary use, medical treatment, or consumption.
56. Why canāt you provide dosage or usage instructions?
Because our peptides areĀ for research use only, providingĀ dosage, administration, or application guidelinesĀ would be a violation of FDA regulations. WeĀ do not support or endorseĀ the use of these peptides outside of laboratory research settings.
57. Do you comply with cGMP (Current Good Manufacturing Practice) regulations?
Yes! OurĀ suppliers and partners are cGMP-certified, ensuring that all peptides are manufactured underĀ strict quality control standardsĀ to maintain purity, consistency, and safety for research applications.
58. How does your company ensure compliance with regulatory guidelines?
We follow strictĀ FDA-compliant policies, including:
āĀ Labeling all products “For Research Use Only”
āĀ Prohibiting human or veterinary consumption
āĀ Manufacturing peptides in ISO & cGMP-certified facilities
āĀ Conducting U.S.-based third-party testing
We operate with full transparency andĀ do not provide medical advice, dosage information, or treatment recommendations.
59. Why am I banned from your website?
Pure Health Peptides reserves the right to restrict access to users who violate our policies, attempt to misuse our products, or engage in fraudulent or suspicious activities. Common reasons for being banned include:
- Misuse of Products
- Fraudulent Transactions
- Violation of Terms & Policies
- Regulatory Compliance Issues.
If you believe you have been mistakenly banned, please contact our support team for further assistance.
60. If you have any other questions for us?
Legal Disclaimer:
“By purchasing from Pure Health Peptides, you acknowledge that these products are for laboratory research use only. Pure Health Peptides assumes no liability for misuse, improper handling, or applications outside of legally authorized research. Customers are responsible for ensuring compliance with all applicable laws in their jurisdiction.”
